Terms of Use

Last updated: 21 September 2026

These terms are a contract between you and Cleaner Clock Ltd ("Cleaner Clock", "we"), a company registered in England and Wales (company number 17397388) with its registered office at 225 Clapham Road, London, SW9 9BE, United Kingdom. By creating an account or subscribing you agree to these terms.

1. The service

Cleaner Clock is a subscription app for self-employed cleaning professionals: time tracking, before/after photos, GPS check-in, scheduling, earnings overview and PDF reports. It is a record-keeping tool — you remain responsible for your own business, pricing, invoicing and taxes.

2. Accounts

You must be at least 16 and provide accurate information.
Keep your password confidential; you are responsible for activity on your account.
One account is for one person and may not be shared or resold.

3. Subscriptions, trial and billing

Plans: Weekly £5, Monthly £17, Annual £175 (prices in GBP; local taxes may apply). New subscriptions start with a 7-day free trial.
After the trial, your chosen plan is charged in advance and renews automatically until cancelled. We (via Stripe) will email you before your free trial ends and before each renewal.
Cancel anytime — cancelling stops the next renewal; you keep access until the end of the period already paid. Payments already made are non-refundable except as required by law.
14-day cooling-off (consumers): you may cancel within 14 days of first purchase for a refund; by starting to use the service immediately you agree the service begins at once, and any refund may be reduced proportionally to use.
If a payment fails we retry and notify you; access is suspended if payment is not completed, and restored when payment succeeds. Your data is kept.

4. Your content

Photos, client records and reports you create belong to you. You grant us permission to store and process them solely to run the service. You are responsible for what you record — including having any permission needed to photograph clients' properties — and for how you share your reports.

5. Acceptable use

No unlawful use, no uploading content that infringes others' rights.
No copying, scraping, decompiling, reverse-engineering or creating derivative versions of the app or its content.
No attempting to access other users' data or to disrupt the service.

6. Our property

The Cleaner Clock name, logo, app, site and all related intellectual property belong to Cleaner Clock Ltd. "Cleaner Clock" is a trade mark of Cleaner Clock Ltd (UK application no. UK00004434430).

7. Availability and changes

We aim for high availability but do not guarantee uninterrupted service. We may improve or change features, and may discontinue the service with at least 30 days' notice, in which case any prepaid unused period will be refunded pro-rata.

8. Data

Our Privacy Policy explains what data we process and your rights. Daily backups are taken; deleted items are recoverable for 30 days. Export of your data is available on request.

9. Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, the service is provided "as is"; we are not liable for loss of profits or indirect losses, and our total liability is limited to the amount you paid us in the 12 months before the claim. Cleaner Clock records are an aid — they do not constitute legal, tax or employment advice.

10. Ending these terms

You may close your account at any time. We may suspend or terminate accounts that break these terms. On termination, clauses that by nature should survive (property, liability, data) survive.

11. General

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction (consumers keep any mandatory protections of their country of residence). If any clause is found invalid, the rest remain in force. Contact: hello@cleanerclock.com.